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Refund policy
At eha, we strive to ensure that you are satisfied with your purchases. If you are not entirely satisfied with your purchase, we're here to help.
Return Conditions:
You have 3 days to initiate return for an item from the date you received it.
We shall arrange the return or replacement for only defective or damaged products. For all other reasons, if you wish to return for refund or exchange, we request you to arrange the delivery of the item to our address.
Your returned item needs to have the receipt or proof of purchase.
Return / Exchange Process:
To initiate a return or exchange, please contact us at care@eha.eco or +918951773337. We will provide you with instructions on how to return or exchange your item.
You can always contact us for any return question at care@eha.eco
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refund Conditions:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 7-10 days.